Submit accessibility feedback

Special Instructions

To navigate the accessibility feedback form please note:

Please make sure to use the buttons provided on the page rather than the browser buttons to navigate this website. Using the browser buttons may cause problems.
Selecting a link on the menu bar will close your session. Any information entered during this session will be lost. However, you will be able to open the links in the questionnaire which will open in a new window.
All questions with an asterisk (*) are mandatory.

You can provide feedback on the opens in new window Employment and Social Development Canada (ESDC) Accessibility Plan, opens in new window Accessibility Plan Progress Report or any accessibility barriers you face at ESDC using the form below.

Feedback can be submitted anonymously or with personal information included. All feedback related to accessibility will be captured in a central location for analysis and record keeping.

Your personal information will not be published or used as part of our reports. We take your privacy very seriously.

How we will use your feedback

We will use your feedback to improve accessibility at ESDC. We may address some feedback right away or use it to develop our accessibility plans. We will report on feedback in our opens in new window progress reports and accessibility plans.

Employment (i.e. applying for a job, interview processes, working at ESDC, etc.)

Buildings and office environments (i.e. buildings and spaces: doors, elevators, automatic door openings, ramps, etc.)

Information technologies (i.e. web applications, digital technologies, etc.)

Communication and content (i.e. documents, publications, news releases, social media communications, plain language, sign language, etc.)

Purchasing of goods and services (i.e. procurement of goods and services, bidding on contracts, etc.)

Programs and Services (i.e. Employment Insurance, Canada Pension Plan, Old Age Security , etc. or service channels such as online, in-person services, or call centres)

Culture (i.e. awareness of disability issues, biases, attitudes, ableism, etc.)

Data, Research and Analysis (i.e. information that ESDC collects, uses or sends out)

Other: I have feedback on accessibility that is not related to one of the items on this list

Personal Information Collection

ESDC takes its responsibility to safeguard your personal information, as required by the opens in new window Privacy Act very seriously. For further information, please see our opens in new window Personal Information Collection Statement.

Our authority to collect your information for this purpose is stated in Section 37 and 39 of the Department of Employment and Social Development Act (DESDA).

4.2.20.1 The purpose and legal authority for the collection;
4.2.20.4 Public Communications – PSU 914;
4.2.20.5 The rights of access to, correction and protection of personal information under the Act; and
4.2.20.6 The right to file a complaint to the Privacy Commissioner of Canada regarding the institution’s handling of the individual’s personal information.

Contact Information

You may provide anonymous feedback. If you provide anonymous feedback, we will not attempt to contact you. This online form does not record any information about your computer or your browser.

To provide anonymous feedback, leave the following boxes blank, and select “Submit” below.

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Submit accessibility feedback

Special Instructions

How we will use your feedback

Personal Information Collection

Contact Information

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